Privacy Policy
Effective: March 2, 2026
1. Introduction
Upscale Games ("we", "us", or "our") operates the Scale: Rise of Dragons website and online game platform. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
2. Information We Collect
When you create an account or use our services, we may collect:
- Account information such as your username, email address, and password (stored in hashed form)
- Game data including match history, deck configurations, ratings, and achievements
- Communications you send to us, such as support inquiries
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the game and our services
- Create and manage your account
- Process matchmaking and maintain leaderboards
- Communicate with you about your account, updates, and events (if opted in)
- Detect and prevent fraud, abuse, or violations of our terms
4. Information Sharing
We do not sell your personal information. We may share limited data with third-party service providers who help us operate our platform (such as leaderboard services), but only as necessary to provide our services. Your username and game statistics may be publicly visible on leaderboards and in-game.
5. Data Security
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, or destruction. Passwords are stored using industry-standard hashing. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your account information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data by contacting us.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information below.
8. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
For questions about this Privacy Policy or to exercise your data rights, contact us at contact@upscale.games.